Last Updated: March 5, 2026

At TNTH HOUSE, your privacy matters to us. This Privacy Policy explains how TNTH HOUSE ("we," "us," "our," or “TNTH”) collects, uses, discloses, and protects your personal information when you visit our website or purchase our digital products and templates. By using our website, you consent to the practices described in this policy.

1. Who We Are

TNTH HOUSE is a Canadian digital design studio offering strategic, conversion-driven marketing templates including email marketing systems, social content templates, and launch-ready digital assets. Our products are designed for almost any type of business, service providers, coaches, e-commerce brands, and creative entrepreneurs.

For any privacy-related inquiries, you may contact us at:

Email: hello@wearetnth.com

Website: https://wearetnth.com

2. Information We Collect

We collect the following categories of personal information:

2.1 Information You Provide Directly

•       Name and email address when you make a purchase, sign up for our newsletter, or contact us

•       Communications you send us, including support requests or feedback

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers automatically collect certain usage and technical data, including:

•       Pages visited, time spent on pages, and navigation patterns

•       Device type, browser type, and operating system

•       IP address and general geographic location (city/country level)

•       Referring website or source that brought you to our site

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and web beacons) to:

•       Improve website performance and user experience

•       Analyze traffic and understand how visitors use our site

•       Support marketing and retargeting efforts

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. We honour Do Not Track (DNT) signals where technically feasible.

3. How We Use Your Information

We use your personal information for the following purposes:

•       To process and fulfill your orders and deliver digital products

•       To send transactional emails (order confirmations, receipts, product delivery)

•       To send marketing emails, newsletters, and promotional content (with your consent)

•       To analyze website usage and improve our products and services

•       To respond to your inquiries and provide customer support

•       To comply with applicable legal obligations

We will not use your information for purposes incompatible with those described above without your prior consent.

4. Legal Basis for Processing (Canadian Privacy Law)

TNTH HOUSE operates in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect and use your personal information based on:

•       Your express or implied consent at the time of collection

•       Contractual necessity (e.g., processing your purchase)

•       Our legitimate business interests, where not overridden by your rights

•       Legal obligations we are required to fulfill

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

•       E-commerce and payment platforms (e.g., Shopify, Stripe, or similar)

•       Email marketing platforms (e.g., Flodesk, Mailchimp, Klaviyo, or similar)

•       Analytics providers (e.g., Google Analytics)

•       Cloud storage and hosting providers

These providers only access your information as necessary to perform their services and are contractually obligated to protect it.

5.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, safety, or property of TNTH HOUSE, our customers, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

•       Purchase and transaction records are retained for a minimum of 7 years in accordance with Canadian tax and accounting requirements

•       Email marketing contact information is retained until you unsubscribe or request deletion

•       Analytics data is retained as configured within our analytics platforms (typically 26 months for Google Analytics)

7. Your Privacy Rights

As a Canadian resident (and in accordance with applicable legislation), you have the following rights regarding your personal information:

•       Right to Access: Request a copy of the personal information we hold about you

•       Right to Correction: Request that we correct inaccurate or incomplete information

•       Right to Withdrawal of Consent: Withdraw your consent to our use of your information at any time

•       Right to Deletion: Request deletion of your personal information, subject to legal obligations

•       Right to Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in any email

To exercise any of these rights, please contact us at hello@wearetnth.com. We will respond to your request within 30 days.

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under the GDPR or UK GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

7.1 International Customers & Cross-Border Data Transfers

TNTH is based in Canada, and your information may be stored or processed in Canada or in other countries where our third-party service providers operate (including the United States). By using our website, you acknowledge that your information may be transferred across borders and subject to the laws of those jurisdictions.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including:

• The right to data portability (receive your data in a structured, machine-readable format)

• The right to restrict or object to certain types of processing

• The right to lodge a complaint with your local data protection authority (DPA)

We rely on adequacy decisions and Standard Contractual Clauses (SCCs) where required to lawfully transfer personal data outside the EEA. Canada is recognized by the European Commission as providing adequate data protection for commercial organizations subject to PIPEDA.

For GDPR-related inquiries, you may contact us at hello@wearetnth.com. We will respond within 30 days, in accordance with applicable law.

8. Cookies Policy

Our website uses the following types of cookies:

•       Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions)

•       Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)

•       Marketing Cookies: Used to deliver relevant ads and track campaign performance

On your first visit, you may be presented with a cookie consent banner. You can update your preferences at any time through your browser settings or by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services (such as social media platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

11. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, restricted access to personal data, and use of reputable third-party platforms with strong security practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

TNTH HOUSE

GD

Flesherton, ON

N0C 1E0

Email: hello@wearetnth.com

Website: https://wearetnth.com

We are committed to working with you to resolve any privacy concerns promptly and transparently.

© 2026 TNTH HOUSE. All rights reserved.